Welcome to
Online Service

If you opened your account before January 2023, here’s everything you need to get started online.

Let’s get started

You’re a couple of quick clicks from managing your investments the easy way, online, anytime.

Register or sign in to see what’s new for you.

Stay in control with our Online Service

  • Track your investments

Check out how your investments are performing at a glance.

  • Move your money

Make payments and switch up your investment approach.

  • Go paperless

View all your documents online, and have your statements at your fingertips.

  • Get help if you need it

Find the answers with Help and Support, or speak to us via web chat if you get stuck.

Service online, anytime.

Plus, manage your money on the go with our app. Packed with clever features, you can view your investments and pensions wherever you are.

Useful information

Questions and answers

Straight answers to your most frequently asked questions.

Read questions and answers


All the info

If you opened your account before January 2023, you’ll find all the info about the changes made to your service in 2024 here.

Contact us

If you can’t find what you’re looking for here or in the info we’ve sent you, please give us a call. We’re here to help.

03455 28 88 88

From outside UK

+44 1256 58 80 00

Monday to Friday 8:00am to 9:00pm
Saturday 9:00am to 6:00pm

Or send us a secure message by using our Online Service or mobile app.