Our other Legal Notices and Policies

Cookie Notice

Updated 01 December 2025

Cookies

Octopus Money Direct uses cookies to distinguish you from other users and to improve your experience on the Octopus Money Direct website and to recommend content that may be of interest to you. When you visit the Octopus Money Direct website we will ask you whether you agree to our use of cookies.

You can indicate your acceptance of our use of cookies by clicking “Accept All” in the bottom right corner on this website on the banner that appears. If you do not agree to our use of cookies, then you may continue to use the Octopus Money Direct website but your browsing experience may be affected.

Privacy and your rights

Cookies are used to uniquely identify a person and therefore at Octopus we treat them as personal identifiable information. Cookies are used for analytics and marketing to improve the experience and relevance of our websites. At Octopus we want our customers to understand what cookies are by being jargon free, whilst also being transparent regarding how we use them, please see the ‘What are cookies?’ and ‘How do I turn cookies off?’ sections so you are fully aware.

As a user of our website we want you to have a choice, by simply browsing our website does not mean you agree to the use of cookies. We ask you when you first visit our website via a pop-up banner to accept or reject the use of cookies, this pop-up clearly explains why we use them and ask you to make an affirmative action by clicking “Accept Recommended Settings”. If you did click accept and wish to withdraw your consent, simply click on the cookie button at the bottom right corner of our website.

What are cookies?

Cookies are small text files that are stored on your browser or device by websites, apps, online media and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first party cookies.” Therefore, cookies served by the Octopus Money Direct website whilst you visit octopusmoneydirect.com are first party cookies.

Cookies served by companies that are not operating the domain you’re visiting are called “third party cookies.” For example, we may allow Google to set a cookie on your browser while you visit octopusmoneydirect.com, that would be considered a third-party cookie. Cookies may also endure for different periods of time. For example “Session cookies” only last as long as your browser is open.

Session Cookies are deleted automatically once you close your browser. Other cookies are “persistent cookies” meaning that they survive after your browser is closed. For example, they may recognise your device when you re-open your browser and browse the internet again.

What cookies do we use?

Some cookies are essential and do not require your consent, other types of cookies are optional. For optional cookies we ask for your consent before we place them on your device or browser. We use our own ‘first-party’ cookies. We also drop partner ‘third-party’ cookies.

Analytical and performance cookies

We may use analytics service providers in relation to the Octopus Money Direct website’s traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Octopus Money Direct website by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the Octopus Money Direct website, how long they stay and how visitors move around the Octopus Money Direct website when they are using it. This helps us to improve the way the Octopus Money Direct website works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the Octopus Group websites may be used to create reports about the use of the Octopus Group websites and the analytics service provider will also store this information.

Marketing and targeting cookies

These cookies record your visit to the Octopus Money Direct website, the pages you have visited and the links you have followed to other websites. We will use this information to try and make the Octopus Money Direct website and other websites that you visit more relevant to your interests. We may also share this information with others, within the Octopus Group and carefully selected third parties for this purpose.

Functionality cookies

We may use functional cookies that allow us to remember choices you have made in relation to the Octopus Money Direct website so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.

How do I turn cookies off?

You can use your browser settings to accept or reject new cookies and to delete existing cookies. You can also set your browser to notify you each time new cookies are placed on your computer or other device. You can change your consent and update your cookie preferences at any time.