Who can take up this offer? 

Existing Octopus Money Direct customers (as of 14 September 2026) who begin to transfer in one or more pensions worth at least £2,000 into their Octopus Money Direct Pension before 30 October 2026.

How do you take up this offer? 

Transfer one or more pensions worth at least £2,000 into an Octopus Money Direct Pension. 

We need to receive your transfer application online before 5pm on 30 October 2026, and the transfer must be completed by 30 April 2027. You must provide or already have saved an email address to your pension to allow us to send you a reward voucher.

One offer per customer. The more you choose to transfer in, the more you could receive – see table below.

The offer: 

Vouchers from Huggg allow you to choose from more than 120 popular high street and online brands. If you apply online by 30 October 2026 to transfer in one or more pensions worth at least £2,000 you’ll earn a voucher for the value below based on the total amount transferred in.  

Total amount transferred in	Huggg e-Gift Card
£2,000 to £9,999	£50
£10,000 to £24,999	£100
£25,000 to £49,999	£250
£50,000 or more	£500

What happens when I qualify for the offer? 

Once you’ve qualified for the offer, we’ll email you a voucher code. The amount of your voucher will be based on the total pension value(s) you’ve transferred in.  

We will send your voucher code by email. Once the offer has ended on 30 October, emails will be sent typically within 30 days of your qualifying transfer having completed. It will be sent to the email address we hold for you. The email will provide instructions on how to redeem the code on the Huggg website or app.

Reward Vouchers

The reward takes the form of a link entitling the recipient to select gift vouchers from a choice of over 120 retailers. The voucher selection and redemption process is facilitated by Huggg Ltd, an independent third-party service provider. By claiming the Reward, you acknowledge and agree that:

• the voucher link will be delivered to you by Huggg Ltd in accordance with their terms of service and privacy policy, which are available at www.huggg.me;
• Octopus Money Direct is not responsible for the availability, performance, or conduct of Huggg Ltd or any retailer, and any issues with voucher delivery or redemption should be directed to Huggg Ltd;
• the voucher link is personal to you, non-transferable, and must not be resold or exchanged for cash;
• voucher links are subject to any expiry dates or restrictions set by Huggg Ltd or the relevant retailer, as communicated to you at the time of redemption; and
• retailer availability may vary and Octopus Money Direct does not guarantee that any specific retailer will remain available at the time you redeem your voucher.

Although we’ll be working closely with our friends at Huggg on this promotion, we aren’t responsible for their terms, their marketing, or any of the offers available through Huggg. Just contact Huggg if you have any questions about these topics.

What else do you need to know?  

• There is no upper limit to the number or value of pensions that can be transferred in, but the maximum amount of vouchers you can earn is £500. 
• Applications for the Pension are subject to status and eligibility criteria. 
• You should consider carefully whether transferring other pensions is right for you. We can only accept certain types of pension transfer, these are shown on our website.   
• Pension transfers aren’t right for everyone, and you may lose valuable benefits by moving your pension, so please check with your existing provider before you start. Also, your money will be out of the market during the transfer, meaning you could miss out if prices rise.
• We’ll use your personal information to help us run the offer. This includes information we hold around transaction history, your email address and name.  
• English law applies to the offer. 
• If something goes wrong, we’ll try to fix it. If we can’t because it’s something we can’t control, or it’s not our fault, then we may have to change the offer. This includes suspending the offer or ending it early. We can make such changes without giving you notice. However, we’ll try our best to avoid making changes. And we’ll try to minimise any disappointment to you when we make changes. 
• Offer excludes transferring money from an existing Octopus Money Pension. 
• We can withdraw the offer without giving you any advance notice, but we’ll try to give some notice if we can. 
• We’ve got a limited number of vouchers, so once they’re gone, they’re gone. As long as you’ve got an Octopus Money Direct Pension with us before we withdraw the offer and you’ve satisfied the offer criteria shown in ‘What is the offer’, we’ll still give you your relevant amount of vouchers.

Who is the promoter?  

• We are Octopus Money Unit Trust Managers Limited
• Our company number is 03000482
• Our registered office is 33 Holborn, London EC1N 2HT

Your reward will be credited or paid out within 30 days after your transfer completes. You’ll receive an email notification with your voucher code.

Octopus Money Direct does not charge any transfer-in fees. However, your current provider might charge an exit fee or cause you to lose specific policy guarantees (such as guaranteed annuity rates). We recommend checking with your current provider before starting the process.

Most electronic transfers take between 2 to 4 weeks to complete. If your previous provider relies on manual paper processes or extra verification steps, it can take up to 6–8 weeks, but we will track the progress and keep you updated throughout.